OUR PORTFOLIO

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Providing clear processes and tools for behavioral insight and applying these to a live challenge, helped a cross-functional team develop and implement nudge based programs to improve customer experience.

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Introducing a team to cognitive biases and their impact on customer experience was the focus of a two hour experiential workshop

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Equipping team members to facilitate co-creation sessions was a key element in helping the team unlearn habits that limit ideation efficacy, give power to the purpose, and develop a set play for high-impact team brainstorming sessions.

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Encouraging an innovation mindset was the focus at a 90 min experiential masterclass on design thinking.

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Helping a cross-functional team activate customer service insights, and develop new cultural nudges, was the focus for half-day workshop

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Sharing essential design thinking techniques with young leaders helped teams to unleash creativity to generate new thinking on the future of ASEAN

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Introducing and customizing an innovation process to pan-regional teams inspired leaders to embrace the new process for client projects.

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A card set focused on culture catalyst levers was instrumental in helping a team think about the many options for enhancing team culture

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Familiarizing teams with Creative Problem Solving techniques that can be used for a variety of challenges was the priority with a set of method cards.